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Frequently Asked Questions

Are you an e-commerce business owner looking for the best bank account and card for your business? Slash is the right answer for you!
General
What is Slash?

Slash is a modern banking platform designed specifically for online businesses. We offer a range of products and features, including:

  • Checking accounts.
  • Physical and virtual cards for your entire team with high cash back.
  • Wires and ACH payments
  • Integrations with major accounting platforms like Quickbooks, NetSuite, Xero, and Zoho.
  • Multiple users.
What’s the difference between Slash and Chase Business Checking?

Slash offers virtually everything your Chase Business Checking account offers and more. On top of a checking account with no monthly minimums or monthly fees, you get:

  • Unlimited virtual and physical cards for your entire team.
  • Analytics software to keep you on top of your finances.
  • FDIC insurance up to $10m.
What’s the difference between Slash and a product like Divvy?

Divvy’s “prepaid offering” is not a full fledged checking account, it’s a card that you prepay and can spend out of:

  • You can’t get payouts from marketplaces and payment platforms straight into your Divvy account.
  • You can’t send out unlimited wire and ACH transfers to any bank account in the US.
  • And you can’t get protected with $10m in FDIC insurance.
How much does it cost to send wires and ACH transfers with Slash?

For users on our Free plan:

  • $1 per ACH
  • $6 per Wire

For users on our Pro plan:

  • $0 per ACH
  • $0 per Wire
Are my deposits FDIC insured?

Slash checking deposits are FDIC-insured up to $250k through Column Bank NA.

How does Slash make money?

Slash gets a portion of the merchant fee that Visa applies each time you use your card. The merchant (or vendor) pays this fee—not you. We also earn interest on each customer’s balance; interest is paid to Slash by the Federal Reserve via our Partner Bank, Column Bank NA, and is not paid by you.

Slash Platinum Card
Is the Slash Platinum Card a debit or credit card?

The Slash Platinum Card is a secured charge card.


Each day, you’ll be able to spend however much you have deposited in your Slash Cash Account, up to your Credit Limit. Your Credit Limit (the maximum amount of money you can spend in a given day), can be found on the Credit Account page.


Your Slash Cash Account is comprised of two underlying accounts: the Collateral Account and the Transactional Account.

  • Your Transactional Account is the checking account that you fund and can send funds out of. All funds deposited into the Transactional Account are automatically forwarded to your Collateral Account (up to your Credit Limit).
  • Your Collateral Account secures your balance. When you make a transaction using a card, we place a hold on available funds in your Collateral Account in the amount of the transaction.

You may send the funds in your Transactional Account and Collateral Account that are not on hold via Wire or ACH at any point.

How often do I need to pay off my card?

Your Slash Platinum card must be paid off daily in full. There are two ways to pay off your card:

  • If you have not opted in to making payments from an external account, we will automatically debit your Collateral Account.
  • If you opt in to making payments from an external account, each day you may authorize a one-time payment to us by sending an ACH or wire transfer.

When your balance is paid off, you’ll see a “Daily Card Payment” debit in your transaction page with the corresponding amount.

How much cash back will I earn on my purchases?

Free plan customers get 1.5% unlimited cash back on all purchases. Pro plan customers get 2% unlimited cash back on all purchases.


Certain customers that meet spend minimums may be eligible for more than 2% cash back.

How many virtual and physical cards can I create on Slash?

By default, every Slash account can create up to 500 virtual and physical cards. If you need to create more than 500 cards, please reach out to our support team at support@joinslash.com.


There is no specific limit on the number of physical cards you can create or virtual, only a limit on the aggregate of both.

Can I create physical cards for my employees?

Yes, the physical cards you create can have the names of your employees.

Does applying for a Slash account affect my credit score?

No. We do not soft or hard pull your credit.

Can I dispute transactions?

Yes, Slash offers zero liability protection for unauthorized purchases.

Features
What benefits does Slash offer over traditional checking accounts?
  • Physical and virtual cards for your entire team with high cash back.
  • Actually useful spend, historical balance, and income analytics.
  • An ultra fast interface and mobile app.
  • Free wires and ACH payments.
  • Integrations with major accounting platforms like Quickbooks, NetSuite, Xero, and Zoho.
  • Multiple users.
Can I add multiple users to my account?

Yes. You can add four types of users to your Slash account:

1. Admins. They can do everything you can do.

2. Buyers. They can see cards under card groups that you’ve assigned to them and transactions associated with them.

3. Accountant. They can see transactions and analytics.

Can I control the permissions of the users on my account?

Yes. You can add four types of users to your Slash account:

  • Admins. They can do everything you can do.
  • Buyers. They can see cards under card groups that you’ve assigned to them and transactions associated with them.
  • Accountants. They can see all transactions and analytics, and nothing else.
Can I block my card from being used at specific merchants?

Yes, you can create custom merchant blacklists for specific cards or card groups.

Can I only allow my card to be used at specific merchants?

Yes, you can create custom merchant allowlists for specific cards or card groups.

What are card groups?

They are “groups” of cards that have shared limits. With Slash you can set limits at the card level, or you can set aggregate limits. For example, let’s say you were planning an offsite for your team and wanted to give all of your employees a virtual card for their expenses. In that case, you could:

  • Set a limit on each individual virtual card if you want to cap the amount that can be spent by any one employee.
  • Set merchant or category restrictions on the card groups to prevent unwanted, so you don’t have to add them individually to every card.
What accounting platforms does Slash integrate with?

Quickbooks, Zoho, NetSuite, Xero, and any others that use a Plaid or Yodlee bank connection. When in doubt, search for “Slash” when linking a bank account with any of these, or other platforms.

What notification options do you offer?

Email, push notification, Discord, Slack, and webhook.

What are the Slash analytics like?

We offer analytics on your historical balance, card spend over time broken down by merchant category/merchant/card group/sub account, and more!